A Shipping Policy is where you let your customers know important details about how you ship your goods if your business sells goods that get shipped to your customers.
- 1.What is mankarts Shipping Policy
- 2.FAQ: Shipping Policy
This policy should inform customers about the following:
- What shipping options are available?
- (domestic only)
- How much each shipping method will cost the customer?
- >we 2 types of shipping method free shipping or flat rate. if the product has free shipping then customer don’t have to pay for shipping. Or if the product has flat rate then customer has to pay 49 rupees for shipping charge.
- How long each shipping method will typically take?
- both shipping method will take 7 to 9 days for deliver your product.
- How long your handling time will be between when an order is placed and when it gets shipped?
- 7-9 days
What is a Shipping Policy
Having a Shipping Policy is important for managing expectations of your customers because:
- It lets them know how much they can expect to pay for shipping
- And how long of a wait they can expect when it comes to receiving their goods
It also makes them aware of different options that are available.
While this kind of policy isn’t required by law, it’s definitely recommended by e-commerce best practices.
If it takes too long for a customer to figure out how much you charge for shipping and generally how long an item will take to arrive, the customer will probably buy elsewhere and you’ll be losing business.
Providing an easily accessible Policy that has clear information on your policies can help you gain and retain customers.
A Shipping Policy isn’t to be confused with a Return/Refund Policy. A Return/Refund policy lets customers know:
- If you offer refunds and/or exchanges,
- If you accept returns from customers,
- What a customer must do to initiate a return,
- Which party pays for return shipping, and
- Any other important information related to a return and refund
- Any restocking fees or other deductions from full refund,
- Specific items that cannot be returned,
- Time limits on returns (Cannot return something after 5 days, etc.)
In summary, a Shipping Policy lets customers know details about how to get goods into their homes, while a Return/Refund Policy lets customers know what their options are after goods are delivered in the event that the customer wants to send the goods back.
FAQ: Shipping Policy
Here is a list of frequently asked questions that you may find useful.
1. Is a Shipping Policy required?
A Shipping Policy is not legally required, but having one comes with a number of benefits for both you and your customers.
Some benefits are that people will be more likely to shop with you if you have a clear Shipping Policy in place since there won’t be any questions about your shipping timeframes or processes. You’ll get to save time by not having to answer individual customer emails asking about your shipping policies.
3. What clauses should every Shipping Policy include?
Your Shipping Policy should include the following information:
- What shipping options you have available (different carriers, different speeds, international options, etc.)
- How much shipping costs
- How long shipping typically takes
- How long your expected handling time is before shipping an order
- What your cut-off time is for when orders are processed on the same day
- Any restrictions you have on shipping (certain items can’t ship, no P.O. boxes, etc.)